Refund Policy
The free Slide plan lets you test the product on real decks before paying. This policy covers what happens when you cancel or change a paid plan.
Monthly plans
- Cancel at any time. Your plan stays active until the end of the current month and is not renewed.
- Monthly payments are not refunded for partly used months.
Yearly plans
- If you cancel within 14 days of your first yearly payment, you receive a full refund.
- After 14 days, your plan stays active until the end of the paid year and is not renewed. Unused months are not refunded.
- Yearly renewals can be refunded in full if you ask within 7 days of the renewal date and have not created new decks since.
Adding and removing users
On Boardroom, adding users is charged for the remaining part of your billing period. Removing users reduces the charge from your next renewal. Removed seats are not refunded mid-period.
Downgrades
When you move to a lower plan, the change applies from your next billing date. Your decks are kept, and features not in the new plan, such as PowerPoint export, become unavailable from that date.
Billing errors
If you were charged twice, charged after cancelling, or charged the wrong amount, we refund the difference in full once it is confirmed.
How refunds are paid
Approved refunds go back to the original payment method, usually within 5 to 10 working days depending on your bank.
Requesting a refund
Send a request through the contact form with the email on your account and the date of the payment.